Skil Corporation

Harvard Business School 9-389-005 op y September 15, 1988 Skil tum On March 23, 1979, Emerson Electric Comp some(prenominal) acquired Skil stool, a maker of man- takeout reason nebs, for $58 hoagyion. With gross revenue of $2. 6 meg in 1979, Emerson Electric produced a fully wrap of galvanizing automobile caral and electronic wares and systems. tC Emerson Electric Company Emerson Electric, firstly a manufacturer of electric gos and fans, had gradually expanded into a unspecific straddle of consumer and industrial harvest-times.It sort out its lotes into commercial and industrial comp match slightnts and systems consumer goods (including portable electric barbs) and government and defense produces (see circumvent A). tabu deeply A gross gross gross sales and Pretax Income of Emerson Electric by Business Segments ($ millions) 1978 Pretax Income No sales Commercial and industrial Consumer Government and defense Inter ships caller-up sales $1,38 0 698 176 (20) $201 123 21 1979 Sales Pretax Income $1,570 865 199 (20) $232 141 24 Source Company annual reportsEmersons business units construct harvest-feasts principally in electrical and electronic athletic fields, such(prenominal)(prenominal) as electric repels, minces, drives, and heating, ventilating, and air conditioning equipment. The guild in addition make ply stove power saws, gas cutting and welding equipment, vacuum cleaners, bench effect stopcocks (which it exchange to Sears), and differentwise consumer goods. Do With a stated goal of organism the so-called trounce-cost producer in as legion(predicate) of its grocery storeplaces as thinkable, Emerson hard invest cost reduction. Emerson defined best cost as the lowest-cost producer of gamey-quality harvest-tides, devising its crossings a superior customer value.Each division was measured on step-up and return on invested capital. Cheng G. Ong wrote this case in collaboration with Professor Michael E. doorman on the basis of published materials and interviews with corporation executives. It is intended as a basis for class discussion rather than to illust enjoin effective or ineffective handling of an administrative perspective. Copyright 1988 by the President and Fellows of Harvard College. To golf-club copies or request permission to reproduce materials, call 1-800-545-7685 or bring d adept Harvard Business School Publishing, Boston, MA 02163.No factor of this publication may be reproduced, stored in a retrieval system, enforce in a spreadsheet, or transmitted in any form or by any meanselectronic, mechanical, photocopying, recording, or differentwisewithout the permission of Harvard Business School. 1 write or bank note is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. 389-005 Skil hatful op y Emerson had embarked on a program of acquisitions to meet its truculent goals of bob uping sales 15% annually and doubling earning s by 1981. Previously, Emerson had acquired sole(prenominal) financially lucky companies and had retained existing management.With the Skil acquisition, it broke precedent. Carried by a highly paying electronic switch company, Skil had registered mediocre financial public perplexation. Because of Emersons major slope in the chain saw fabrication with its Beaird-Poulan Division, for antitrust reasons Emerson had to divest Skils $20 million in chain saw sales on acquiring Skil. From Emersons perspective, Skil was a turnaround situation. Chuck Knight, CEO of Emerson, wondered if Skil would conciliate a successful pertly diversification approach or launch that Emersons past acquisition philosophy had been correct.Jim Hardymon and Bill Davis, Emerson veterans installed as Skils bare-ass president and marketing vice president, had a much mechanical press problem. Faced with stiff competition from forbidding & Decker, Sears, and emerging Japanese competitors, Hardymon and Dav is had to plan a new strategic direction. tC The man-portable Power rooster Industry The causation tool fabrication consisted of portable and stationary tools cater by electricity, gaso termination, or air. Stationary tools such as table saws, isthmus saws, radial arm saws, immense grinders, and smoothers were large, heavy units mounted on chronicle stands. man-portable tools were hand held and by and large catered by an electric motor.The gaso tie- reasoned chain saw was one of the some portable tools with a nonelectric engine. Pneumatic ability was largely restricted to self-propelled tools such as grinders, buffers, meeting wrenches, physical exertions, and hammers. In 1979, portable electric military unit tools accounted for the majority of persistence good deal. No movable electric spring tools came in a wide concatenation of sizes, scathes, and qualities. of import products were saws ( bankers bill, reciprocating, sabre, or jig) drills (corded or cord little, regular or hammer) and sanders (disc, orbital, belt, or combined sander/grinders). Other products include outers, planes, roto hammers, impact wrenches, polishers, and assdrivers. portray 1 shows domestic U. S. sales of portable tools by type of tool. A typical company product transmission subscriber line consisted of astir(predicate) 200 tools plus accessories, for which a variety of sizes and bell points were in stock(predicate). The portable military force tool market was becoming increasingly discussion sectioned by price point. Circular saws, for example, passd in price from $24. 99 to $199. 99 with typically 20 price points in between, each point designating a accredited level of quality, durability, horse agent, and other product features. A typical manufacturer had 15 models. DoPortable electric power tools were used in the first place for woodworking, metallic elementworking, or automotive repair. Power tools could be broadly divided into headmaster ( as well as called industrial) and consumer categories. Professional tools were knowing for heavy-duty use and had higher(prenominal) horsepower and a longer reusable life. They were markedly superior in quality and precision to those designed for the consumer market. For example, the gears for a professional saw were make of steel, whereas consumer saw gears were made from powdered metal, a lower-strength material. Professional tools change at higher prices and gross margins than consumer tools.For example, while a professional drill retailed at $100 or to a greater extent(prenominal), a consumer drill typically cost little(prenominal) than $50. The average gross margin for a consumer drill was 37% compared with 45% for a professional drill. Within two markets, the range of price, quality, and size gradations was wide. As consumer tools were becoming to a greater extent than(prenominal) school and of higher quality, however, the traditional distinction between consumer a nd professional tools was blurring. As a result, more and more tradespeople and other professionals were buying consumer tools, in particular in developing countries where both(prenominal) markets were served with the same transmit. copy or peak is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. Skil weed 389-005 op y Product improvement in portable power tools took several forms. First was the use of battery power. Although the first cordless drill, dictated by nickel cadmium batteries, was introduced in the earliest 1960s, cordless tools did non become commercially successful until the early 1970s. Cordless tools were loosely less powerful than corded ones because of the limits of battery power and lightweight motors. They were mainly regarded as consumer tools.As battery applied science improved, professionals began utilise cordless tools for quick touch-up production quarters while apply corded professional tools for the main job. By the late 1970s, sales of cordless tools were growing rapidly. tC The flake improvement was the availableness of lighter materials, such as aluminium, magnesium, and plastic. For example, Skil and gloomy & Decker, leading U. S. competitors, had pioneered the use of high-strength plastic in consumer tools and had move their costs signifi nookietly. peckerwoods were also being redesigned for improved ergonomics and end.Japanese and europiuman manufacturers had taken the lead in creating tools with better-fitting negociates and improved gripping surfaces, thus providing better control for the user. Producers were also designing tools to be more energy businesslike. Safety was the closing celestial sphere of training. Saws and other tools increasingly had features such as impact resistance, safeguard switches, and guards. Typically, using a team of quad to six engineers, the design development for a new tool took two to four years, at a cost of $200,000 to $700,000 a year. M anufacturing a new model required $250,000 to $800,000 in tooling. Buyers NoProfessional buyers of tools were a highly diverse group that include metalworkers, mental synthesis contractors, carpenters, plumbers, electricians, and farmers. They were refer with performance, quality, durability, and benefit. They were in truth knowledgeable or so portable electric power tools, which were oft the aboriginal tools used in the professionals work. Tradespeople a great deal bargain ford what they perceive as the best individual tool of each type and were lone(prenominal) moderately influenced by the brand name. Portable electric power tools were also used in manufacturing firms for production activities and plant maintenance.Users in factories were in general less concerned than tradespeople about a tools quality and chiefly purchased whichever brand was available at their contri furthere stores. Sales to the professional segment were growing steadily at 8% per year. Do Consume rs were mainly hobbyists and do-it-yourselfers who bought roughlyly drills and circular saws. Consumer users tended to be more price conscious than professionals and more unprotected to brand publicizing and promotions. The consumer segment had gr stimulate rapidly in the early 1970s and by 1979 accounted for half the U. S. power tool market.The gain rate for consumer tools varied greatly by individual product category. For example, between 1978 and 1979 alone, sales of cordless tools grew 50%. In the linked Kingdom, the do-it-yourself market was growing at 23% annually and the industrial market, at about 2%. The do-it-yourself market in Europe was projected to grow at a convertible rate. In 1979, the portable electric power tool market was approaching $2,350 million beingwide, with about $868 million of that in the get together States. Western Europe de demarcation lineate about one-third of the world market and Japan, 12. %. circuit board B shows the sales distribution of portable electric tools by geographic region. Developed country markets were similar in their bring and product varieties, although safety and electrical standards differed. In Europe, the industrial segment had traditionally dominated, and melanize & Decker had pioneered the introduction of consumer tools. European tool designs tended to be more stylish than American ones. In Europe, tools were used primarily on concrete, and in the social united States, on wood. 3 write or posting is an infringement of copyright.emailprotected harvard. edu or 617-783-7860. 389-005 human beings Portable Electric Power gumshoe commercialise in 1979 (sales by geographic region) Region Dollar sales unify States Western Europe Japan/Far East Latin America Canada Australia Other follow 37. 0% 34. 5 12. 5 3. 7 3. 1 2. 2 7. 0 100. 0% Units 40. 0% 32. 2 12. 5 3. 3 3. 3 2. 2 6. 5 100. 0% conduct op y Table B Skil good deal No tC There were 15 separate distribution roads for power tools, ranging from specialized industrial losss to rush merchandisers. Exhibit 1 fades estimated sales and growth rate by channel.Traditionally, industrial suppliers supplied professionals with their job needs and carried a broad range of higher-priced tools. Consumer impart such as ironware stores and mass merchandisers carried tools for consumers. With the advent of the do-it-yourself market in the mid-1970s, consumers also began shopping at more industrial channel such as lumber and building materials hang on stores. These do-it-yourself consumers demanded higher quality and more features in their tools. By 1979, these stores were being partially displaced by home heart and souls, which catered to both professionals and consumers.A substantial volume of professional tools was increasingly change through and through consumer channels. There were significant product and price point overlaps between the high-price consumer channels and the contractor and mill put up outlets. Industrial channels included bathymetry contribute, electrical submit, contractor try, automotive repair, tool rental, mill add on, and lumber/building materials supply outlets. Consumer channels included mass merchandisers, hardware stores, home centers, and new outlets such as catalogue showrooms and buying clubs.Consumer channels had not developed fully away the united States and Europe but were emerging in Japan. Industrial channels generally purchased presently from manufacturers consumer channels were served direct, through wholesalers, or via buying groups. Both types of channels provided customer assistance, while manufacturers supplied expediency and repairs through company service centers. immediate service was a quick factor in stimulating sales, especially to tradespeople who relied on their tools for their livelihoods. Do Industrial billets Contractor supply. In 1979, at that place were about 750 contractor supply stores in the United States.These stores supplied bu ilding contractors with a variety of products, ranging from fasteners and tools to generators and building materials. This channel stocked with a complete line of portable power tools from many diametrical manufacturers, including at least the run two brands for each tool. Usually supreme or part of lower-ranking chains, contractor supply outlets purchased portable power tools at a time from manufacturers. It was a parkland practice for manufacturers to train the contractor supply outlets sales force in contending their new tools to tradespeople and contractors at job sites.Portable electric power tools represented 20% to 30% of a contractor supply outlets total business and were generally priced below tools change through other industrial channels. Mill supply. Mill supply stores were unremarkably small, independent outlets buying directly from manufacturers. In 1979, there were about 1,100 mill supply houses in the United States. These outlets 4 Copying or posting is an in fringement of copyright. emailprotected harvard. edu or 617-783-7860. Skil Corporation 389-005 op y carried a broad line of products for factories, ranging from food to work clothes to tools.Although power tools comprised scarce 1% to 2% of total sales for mill supply stores, they were the around important channel for portable electric power tool sales to factories. Mill supply stores carried a limited line of portable power tools, selecting their assortment from only a couple of manufacturers. They interchange nearlyly drills and grinders for metalworking and maintenance. Mill supply stores expected fast delivery of tools from manufacturers since customers a great deal purchased tools on the spur of the moment. Portable power tools were usually sold at abovemarket prices. tC Tool specialists.The three hundred tool specialists in the United States were mostly independent unity outlets whose primary buyer groups were general contractors and manufacturing workers. In 1979, sale s of portable power tools were $45 million, growing at an estimated 5% annually. Tool specialists carried the greatest number of product lines, especially low-volume tools. The tools carried were usually the brand leader, high-priced, of professional quality, and sold at prices similar to those of contractor supply outlets. Electric-powered tools constituted about 30% of total sales. bathymetry and electrical supply outlets.In 1979, there were about 700 plumbing and 1,800 electrical supply outlets in the United States. Although several electrical supply chains were large and some were consolidating, plumbing and electrical supply outlets were usually small, independent stores Graybar, Westinghouse, and planetary Electric maintained national electrical distributorships. These outlets carried a limited line of high-priced tools, especially reciprocating saws and drills, for sale to plumbers and electricians, respectively. Tools represented a minor (1% to 2%) portion of their total b usiness.These outlets expressionly stocked only one or two brands and bought directly from the manufacturers. No Lumber/building materials supply outlets. These outlets stocked products similar to those in contractor supply stores, but heavy more on materials. They carried a limited line of portable electric tools, those most in demand by contractors. Automotive distributors. These distributors supplied a wide range of products to the automotive service industry. The portable power tools they carried, such as grinders and impact wrenches, represented less than 1% of total sales. Tool and equipment rental outlets.These outlets rented higher-priced tools such as roto hammers and large sanders to tradespeople, contractors, or do-it-yourselfers for the occasional job. There were a few national rental companies. Consumer Channels Do Mass merchandisers. Department stores such as Sears, J. C. Penney, and Montgomery Ward and ignore merchandisers like K grocery store were the largest sel lers of portable power tools, accounting for almost 40% of U. S. consumer portable power tool sales in 1979. Sears sold private-label tools at a lower place its Craftsman line, which was primarily manufactured by vocaliser Company.Sears was the most significant single consumer outlet for portable electric power tools. Montgomery Ward and J. C. Penney sold vitriolic & Decker, Skil, and Rockwell products under those brands and private labels. Department stores carried low- to mid-price point products for the middle market, while discounters concentrated on low-price point items. Mass merchandisers generally carried a narrow range of branded consumer tools. Sears offered the broadest line of all consumer channels. Sears, for example, stocked six to ten circular saws, while K Mart stocked two.Discount merchants frequently engaged in aggressive promotional campaigns, and tools were often highly discounted, sometimes to the level of the wholesale price of 5 Copying or posting is an inf ringement of copyright. emailprotected harvard. edu or 617-783-7860. 389-005 Skil Corporation op y the tool to a hardware-store. Customer service was generally limited, although Sears offered aftersales service. Hardware stores. Independent hardware stores and chains offered a broad range of consumer tools and accessories, and some professional tools, often from several manufacturers.Hardware stores offered high levels of customer purchase assistance and service. Manufacturers sold direct to hardware chains and buying groups or through wholesalers. In 1979, there were 5,000 hardware stores serviced by 200 wholesalers. Manufacturers frequently engaged in cooperative advertising with this channel. Sales of portable power tools through hardware stores had been static. sept centers. theme centers were an emerging channel in 1979. They carried a wide range of merchandise connected to the home, including tools, lumber, lawn mowers, and general hardware.Home centers carried broad lines of tools at a number of price points but tended to avoid the lowestpriced consumer lines. Home centers offered customer purchase assistance and service. They had partly replaced traditional lumberyards. Other Channels tC Both consumers and professionals shopped at home centers. Consumer-oriented centers carried fewer product lines and lower-priced items than professional home centers or hardware stores. Home centers competed with mass merchandisers for consumer sales. Home center sales were $83 million in 1979 and growing rapidly at 12% to 14% per annum. NoOther smaller channels included government supply agencies, military supply stores, catalog showrooms, agricultural and farm supply outlets, bounteousness and incentive supply outlets, hobby stores, and general merchandise stores. Marketing nigh companies maintained a sales force to call on the channels. The sales forces provided training to the outlets sales teams and demonstrated tools at job sites and in the store. They also maintained the companys product displays. Tools were sold to each channel using different price lists with different discount structures. High-volume channels could qualify for volume discounts.Cooperative advertising with major channels was a common promotional practice by manufacturers. Catalogs and point-of-sale merchandising at industrial channels supplemented co-op advertisements. All the manufacturers also participated in trade shows. Do Competitors that targeted consumer users engaged in heavy media advertising. Exhibit 2 gives the advertising expenditures of major manufacturers. Manufacturing Portable electric power tools generally consisted of an outer shell, an electric motor, and screw machine parts such as gears and shafts, switches and attachments.The manufacture of portable electric tools involved fabrication and assembly of these components. Parts fabrication technologies included machining, die casting, metal stamping, and heat treatment. The motor housing and tool h andle were often made of molded plastic. Professional tools usually had more aluminum diecast parts than consumer tools. Purchased materials, machining, diecasting/ molding, motor win ding and assembly, and final examination assembly were the most significant costs in manufacturing. Diecasting and molding were subject 6 Copying or posting is an infringement of copyright.emailprotected harvard. edu or 617-783-7860. Skil Corporation 389-005 op y to the most significant economies of scale. In-house diecasting and molding abased costs by about 20% over purchased components. The costs of molding, machining, and diecasting depended on the volume per part. The cost of motor and final assembly was determined by the volume per product family, that is, product lines that could be produced with the same manufacturing process. Purchased materials were the least scale-sensitive of the cost elements, with cost falling by only 3% when volume was doubled.Table C gives an approximate breakd take o f manufacturing costs for a typical manufacturer. Table C Breakdown of Manufacturing Costs Consumer Tool 56% 5 5 14 20 100% 43% 25 14 10 8 100% tC Purchased materials Machining Diecasting and molding labour assembly Final assembly jibe Industrial Tool No Manufacturers could achieve significant cost savings through automation. Single-task machines like screw machines and grinders were being replaced by machining systems. A typical machining system cost $400,000, but the cost could be much higher.An automated motor production line cost $3 million and required that a million motors be produced a year to break even. Hitachi, a Japanese competitor, and several European manufacturers had invested heavily in automation and developed lines of tools from common base designs. Table D shows estimates of the percentage of total manufacturing cost, with and without automation, represented by each part of a circular saw with annual production of 100,000 units. Table D Estimates of Manufacturing Costs Saw Without Automation (% Unit Costs) 25. 0% 23. 0 5. 0 2. 0 1. 5 Do Housing MotorElectrical Bearings Packaging With Automation (% Unit Costs) 20. 0% 20. 0 5. 0 2. 0 4. 0 Manufacturers varied in their levels of integration, but none were completely integrated. The largest manufacturers produced attachments such as saw blades or feet for jigsaws, which smaller manufacturers purchased from outside suppliers. No tool manufacturer possessed the technology or scale to produce all the necessary components. Critical components that directly affected the performance of the tool (i. e. , parts that required machining or diecasting) were generally fabricated in-house.Most manufacturers also produced the motor, which consisted of two basic parts, the armature and the field. Proper balancing of the 7 Copying or posting is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. 389-005 Skil Corporation op y armature was critical to the performance of a tool. A motors po wer depended on the number and size of the laminations. Because of the high cost of the equipment and the long transition time per model, lamination stamping was extremely scale-sensitive. A lamination press cost between $750,000 and $1 million, and a set of tooling dies cost $250,000.Production of about 10 million of a particular lamination size was required to break even. Typical motors required 10 to 20 laminations each. Manufacturers could purchase all the main components for power tools from specialized suppliers who sold to a variety of industries. Many supplier industries were mature, and some components were sourced from abroad. The components most often purchased included batteries, direct-current motors, metal stampings, plastic resins and parts, powdered metal parts, switches, cord sets, motor laminations, saw blades, ball bearings, and packaging.The cost of most purchased materials was determined by the boilers suit volume purchased. Table E gives an approximate breakdo wn of costs as a percentage of sales for a typical manufacturer. Estimated Costs as a parting of Sales tC Table E Materials and supplies signal labor Indirect labor and overhead publicise expense Sales force expense Competition 35%53% 6%8% 10%22% 4%10% 4%8% No In the 1960s and early 1970s, more than 70 manufacturers general made portable electric tools, with approximately 20 located in the United States and the balance in Europe and Japan. Until the mid-1970s, competition in ower tools was largely domestic. exclude for dull & Decker and Skil, few competitors exported or manufactured abroad. When manufacturers began selling in opposed markets, they differed in their marketing approach to buyers in different countries. U. S. manufacturers produced a different and wider line of products in their irrelevant plants compared with that produced for U. S. sale. Japanese manufacturers tended to offer the same range of products oecumenical from plants in Japan. Table F lists the bran d voice of dollar sign sales in the world market in 1979. Table F stain Share of World Portable Electric Power Tool Market, 1979Company 31. 1% 11. 1 10. 7 8. 3 7. 1 5. 0 4. 3 3. 5 2. 6 1. 9 1. 5 1. 4 1. 0 1. 0 9. 5 Do forbidding & Decker Makita Bosch Hitachi Skil AEG Singer Milwaukee Metabo Rockwell Peugeot Fein Elu Ryobi Others Percentage 8 Copying or posting is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. Skil Corporation 389-005 op y In 1979, there were approximately a dozen manufacturers of portable electric power tools competing in the U. S. market. Of these, seven were U. S. companies. Exhibit 3 shows the share of major companies by distribution channel in the United States. sour & Decker had a U. S. market share estimated at 40% to 43% of total dollar sales. Sears Roebuck was in second go under, with an estimated 16% to 20% market share. Skil was third with about 15%. The balance was held by Milwaukee, Rockwell, small specialist producers, v arious private-label manufacturers, and some emerging foreign competitors. In the industrial tool segment, Milwaukee was market leader with approximately 25% market share. morose & Decker was second with an estimated 20% market share. In third military post was Skil with about 15%. Exhibit 4 lists selected financial data for the major U.S. portable electric tool manufacturers. tC Black & Decker Manufacturing Company. Black & Decker manufactured a broad line of electric and cordless portable power tools, portable air tools, and stationary and gasoline-powered equipment. In the late 1960s, Black & Decker moved into lawn care and began manufacturing lawn mowers and hedge trimmers. A chain saw company, McCulloch Corporation, was acquired in 1974. McCulloch began manufacturing moped engines in 1979. In the same year, Black & Decker introduced its hand-held reversible vacuum cleaner. In 1979, worldwide sales were $1. billion. Portable electric tools represented about 75% of Black & De ckers overall sales. The companys goal was a yearly 15% growth in sales and earnings per share. In 1979, Black & Decker appointed the first person outside the Black and Decker families to head the company. No Black & Decker was known as the worlds oldest and largest power tool manufacturer. Black & Decker segmented the portable power tool industry into consumer and professional markets. Its product line was extremely broad and consisted of 280 models designed specially for either the professional or consumer markets.The company was best known for its consumer drills and industrial sander/grinder. Black & Deckers line was designed around approximately 200 motor sizes. 1 Table G shows Black & Deckers sales by market category. Black & Decker sold to virtually all distribution channels, including national merchandisers such as K Mart, J. C. Penney, and Montgomery Ward. It had an extremely unfaltering position in consumer channels, especially in low-priced drills and saws. In industrial channels, Black & Decker had established leadership in most product categories in mill upply outlets by focusing on the largest regionally dominant distributors where they were the sole line. The companys products were in more than 70% of all U. S. homes. In the United Kingdom, Black & Decker had a 90% market share. Black & Deckers distribution system involved more than 100,000 outlets worldwide. The company sold direct, through wholesalers to smaller outlets and via its network of 104 company- owned service centers in the United States and 221 in 45 foreign markets. Black & Deckers service centers were supplemented by several hundred real service centers operated by independent local owners.Do Black & Decker roll in the hayed an extremely strong brand reputation among both consumers and industrial users. Black & Deckers tools were priced below most of its competitors. The company spent heavily on print and prime- time television advertising. Its worldwide advertising budget for 1978 was $47. 3 million, a 20% increase over 1977. Black & Decker had 31 plants in 10 countries. The company was largely nonunion, with only one unionized plant. Manufacturing was divided between professional and consumer tools. Each division produced tools for its own market. Black & Decker plants were partly automated.The company required a three-year payback on its investment in automation. In 1979, the company began replacing single-task machines with machining systems. The machining system comprised four units, an automatic sawing machine, a facing and centering unit, and two tracers. 1In 1979, Black & Deckers U. K. company had reduced its number of models from 130 tools to 50. 9 Copying or posting is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. 389-005 Skil Corporation op y In late 1978, the company began to standardize its motors and armature shafts. Its U. K. plant produced 3. million consumer motors with one standard field lamination and one a rmature shaft the different power requirements were achieved through variations in the bends, produced on an automated winding line. Black & Decker had developed its own production escape system, a combination of conventional flow-line techniques and group technology, in which machine tools were class around the production needs of components rather than components distributed among successive production processes. To reduce its work-in-process inventory, the company relied on computerization to organize the flow of parts through its plants.Black & Decker first adopted group technology and related automation in the mid-1960s. It applied the technique to the production of 7 ? -inch power handsaws, with a resulting belittle in direct labor from one hour per saw to 30 minutes and a 16% reduction in selling price. Black & Decker was one of the most vertically integrated manufacturers in the United States. Table G tC Foreign subsidiaries were responsible for marketing and product dev elopment in their markets. Research and development was conducted in the United States and four other countries on a budget exceeding $15 million.Each manufacturing facility had its own design staff. Black & Decker transacted 60% of its total business outside the United States. Black & Deckers distribution of sales by geographic area is shown in Table G. Distribution of Black & Decker Sales By Market Category (percent) 1978 1977 63% 28 9 63% 28 9 1979 1978 1977 1976 1975 $531. 9 480. 0 193. 2 $386. 4 414. 5 159. 0 $311. 4 361. 7 138. 5 $277. 8 334. 5 one hundred thirty-five. 9 $249. 0 293. 2 111. 7 67% 25 8 No Consumer products Professional products gain 1979 By Geographic Area ($ millions) Europe United States Pacific 1976 63% 26 11 1975 58% 31 1 Source Black & Decker Annual Report, 1979. Do Sears Roebuck & Company/Singer Company. Sears Roebuck & Company operated 866 retail stores, 1,388 sundry(prenominal) other stores (mostly catalog stores), and 14 catalog merchandise distrib ution centers. Sears also provided after-sales service at its retail centers. Positioned as a general-line retailer, Sears carried a broad mix of lines directed at the middle-class customer. Many Sears products were sourced from outside vendors and sold under a variety of Sears brand names. Sears had by far the highest sales of power tools of any single retailer.Sears own brand, Craftsman, had been an established trademark for more than 55 years. Craftsman portable power tools were seen as a consumer line and priced moderately. Sears excellent reputation for service was a major Sears advantage in selling power tools. Portable power tool sales at Sears had been flat. Singer manufactured all of the portable power tools for Sears, which for more than 40 years had been its sole tool customer in the United States. Singer also produced lawn and garden appliances and floor care products for Sears. In 1979, Singers total sales were $2. 9 billion. The company also manufactured fix machines, furniture, and air conditioning and heating equipment for consumers, and aerospace and marine systems for the government. 10 Copying or posting is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. Skil Corporation 389-005 op y Singer manufactured 50 models of portable power tools in two plants. Its pricing was on a known-cost basis. Sears paid Singer an agreed-on markup over its actual costs, which were disclosed to Sears. Sears owned most of the specialized tooling.In 1979, Singer and Sears marketed power tools for the first time in Brazil under both the Craftsman and Singer trademarks. Singer was believed to enjoy above-average profitability in power tools. Rockwell global Corporation. Rockwell International was a diversify company operating in the automotive, aerospace, electronics, energy, graphics, textile, and power tool industries. Rockwell had entered the power tool business in the early 1960s with the acquisition of Porter Cable, a well-respected industrial portable tool manufacturer, and Delta, an industrial stationary tool company.The company then marketed professional tools under the Rockwell label. tC Rockwells power tool division was estimated to hold just over 6% of the market. Rockwell tools had been sold through industrial channels until the late 1970s, when the company began marketing a new line of tools to consumers through mass merchandisers, hardware stores, and other retailers. Rockwells new product line matched Black & Deckers. Rockwell set out to aggressively grow the business through heavy advertising. The company advertised to end users through comparative advertisements in trade and consumer magazines.Rockwells bench top (stationary) power tools became quite popular among consumer users, although progress in portable tools had been modest Rockwell produced a line of 130 tools in three plants. It had both company-owned service centers and a network of authorized independents throughout the United States and Canada. Components had been standardized so that 80% of the repairs involved 40% of the parts, lessening inventory requirements. Rockwell entered the U. K. market with its line of consumer tools in the late 1970s and suffered losses.In 1979, Rockwell took a $35 million write-off in consumer tools. No Milwaukee Tools. Milwaukee Tools was a subsidiary of Amstar Corporation, the largest producer of sweeteners in the United States, with sales of $1,056. 4 million in 1979. Milwaukee had been producing portable electric tools since 1924 and was acquired by Amstar in 1976. Amstars Industrial Products Group consisted of Milwaukee and other companies producing hoists, jacks, fluid joints, couplings, and other industrial tools and equipment. Sweeteners accounted for 84% of Amstars sales, although it was seeking greater diversification.Sugar prices were severely depressed in 1979 and were expected to be soft for the next few years. Milwaukee concentrated on tools for the professional market. I ts line consisted of about 280 models of portable electric tools manufactured in three plants. The Milwaukee Sawzall and drill were the companys best-known tools. Milwaukee sold through more than 5,000 distributors in the United States and Canada serving industrial channels. It had a very strong brand image in the professional market and a good position in all industrial channels, especially plumbing and electrical supply outlets.Milwaukee had established a strong position in contractor supply in high-priced drills and reciprocating saws. Milwaukees tools were priced above other brands. Do Makita Electric Works Ltd. Makita Electric Works (Japan) was originally a motor repair shop. It entered the power tool market in the 1950s. By 1979, its annual sales approached $250 million, with international sales accounting for about 45%. Makita concentrated on tools for the professional market, especially for woodworking. The company had 250 professional-quality tool models in its product line .There were strong similarities in Makita tools sold in domestic and foreign markets. Makita priced its tools aggressively, sometimes 20% to 30% below prevailing market prices for the normal professional tools. Makita had pioneered the introduction of lower-priced materials on professional tools (for example, plastic versus metal housings). To sell its tools, Makita had to convince users they were as good as conventional tools but less expensive. 11 Copying or posting is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. 89-005 Skil Corporation op y Makita manufactured tools in two plants located in Japan. employ equipment manufactured specific product families. The cost-conscious company awarded employees for proposeations on cost savings or new product ideas. In Japan, Makita had 400 salespeople selling directly to retail outlets. Makitas sales in the U. S. market had grown from less than $10 million in 1976 to approximately $25 million in 1979. Makita w as making a major push for U. S. market share, combining high quality with aggressive pricing.In 1979, Makita sold primarily through industrial channels, although it had an aggressive direct sales force selling at job sites. Robert Bosch Gmbh. Robert Bosch (West Germany) was the second-largest portable electric power tool manufacturer in the world. The company manufactured a variety of products and equipment, ranging from automotive parts to production machinery and systems. In 1979, sales of portable electric power tools were approximately $400 million $22 million were in the U. S. market. tC Bosch had a very strong position in Europe and distributed through all channels.The company manufactured about 250 models in six plants located throughout Europe. In the United States, the company concentrated on the professional segment. In 1979, it acquired Stanley Tools portable power tool business in the United States. Stanley was a strong brand name in routers. Hitachi. Backed by Japans l argest electrical manufacturer, Hitachi had portable electric power tool sales in 1979 of $175 million, commanding about 40% of the market in Japan. Sales in the United States were less than $1 million. No Hitachis power tools were of industrial quality, primarily for metalworking.The company was regarded as an industry leader in several tools. Tools were designed for the world market and manufactured in one plant located in Japan. Others. AEG Telefunken of Germany was an established manufacturer of portable electric power tools in Europe. Ingersoll-Rand, a U. S. manufacturer, also produced portable electric tools under its Millers Falls brand. Skil Corporation Skil Corporation was founded in the 1920s in Chicago. Its original product was the circular saw, which it invented, but gradually it expanded into other power tools.Skil had a long history of introducing new products. It had a number of industry firsts or near firsts to its credit, including an early cordless drill, the first portable electric saw, and the first consumer electric hedge trimmer. Do Skil entered the Canadian market in 1946. In the 1950s, Skil invented the roto hammer but, while retaining manufacturing rights, sold the patents to Hilti, a company in Liechtenstein, to raise cash. In the 1960s, the company began producing lower-priced tools for consumers. During the same period, Skil began manufacturing in Europe and Australia.In the 1970s, the company entered markets in the Far East and Latin America. In the 1960s, Skil developed an electronic switch and formed a new company, Capax, in the Netherlands to produce and supply electronic switches to Skil and other power tool manufacturers. Various competitors soon used electronic variable speed switches to control speed in many tools. The Capax subsidiary was still highly profitable. Since its inception, Skil had been managed by members of one family that had controlling post in the company.Under increasing competitive pressure, Skils financia l results had not been 12 Copying or posting is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. Skil Corporation 389-005 op y stellar, although reported profitability had improved in recent years. Exhibits 5, 6, and 7 give recent Skil financial results. Products Skil served both the professional and consumer markets. It had a broad product line, including all significant types of tools in numerous shapes and variations at all price points. In the United States, more than 130 models employed 11 motor fig sizes.Skil also had about 150 different European models and about 75 for the rest of the world. Its circular saw line remained Skils single strongest product area. The company also had good positions in mid-priced drills and roto hammers. tC Skil engineers were boost to aggressively develop new models, and the company strove for the best product performance rather than commonality with other models. New designs were released for manufacturing at one of Sk ils plants. In 1978, Skil had 93 engineers and technicians employed in its research laboratories.Expenditure for research and engineering was approximately $2. 7 million. Skil product designs varied in different countries gibe to local needs. In circular saws, for example, Skil had seven different U. S. saws, two European versions, two Canadian versions, and two for other export markets, totaling 35 models using 12 different motors worldwide. Skil had a higher percentage of professional tools in its product mix than Black & Decker. Skil tools were predominantly metallic, with cut steel gears and metal housings. Channels No Skil sold through all the distribution channels for power tools.Skil was well established in hardware stores and had a strong position in circular saws in contractor supply channels due primarily to a worm drive professional saw that was the industry standard. Skil tools were also sold through department stores. The companys major domestic accounts were with Mont gomery Ward and J. C. Penney, which represented 10% of its sales in the United States. Skils sales force serviced all its distributors turf out the mass merchandisers, who were sold to direct, and hardware stores, which were served through wholesalers.The company had 2,200 customers, including 200 wholesalers, which serviced hardware stores. From the beginning, the company had established service centers throughout the country. In 1979, it had 76 company-owned service centers and 427 authorized service stations throughout the United States. Marketing Do Skils 150-person sales force was broadly specialized by channel. marketing techniques included self-contained displays that show-cased promotional tools to the consumer. Skil seldom advertised (except in cooperative programs with channels), relying more on product publicity.Occasionally the company sponsored sales promotions and consumer media advertising campaigns in magazines, newsprints, and television. Manufacturing Skil manuf actured products in 13 plants throughout North America, Western Europe, and Australia. Plants were utilise to either component fabrication or assembly. Components plants were generally single-function facilities for such activities as diecasting, screw machining, saw blade manufacture, and motors production. The most popular motor frame size was manufactured in five 13 Copying or posting is an infringement of copyright.emailprotected harvard. edu or 617-783-7860. 389-005 Skil Corporation op y plants located in four countries, with annual production ranging from 50,000 units to 800,000 units per plant. Annual motor production in other frame sizes varied from 12,000 units to 870,000 units per plant. In the United States (Illinois, Arkansas, and New York), three feeder plants produced components and four manufacturing plants produced different products. The Netherlands had two plants, one for electronic switches, as did Canada Australia and Brazil (a joint venture) had one each.Skil p lants were partly automated with motor winding lines and some machining centers. Skils newest plant in Heber Springs, Arkansas, had opened in 1979. International Do No tC Skil sold tools on a worldwide basis, with its greatest international strength in Europe. The companys worldwide operations were divided into three regions the United States, Europe, and Other. Each was autonomous and had plants that produced the full product line for that region. A network of country managers was responsible for sales and service in each country. 14 Copying or posting is an infringement of copyright.emailprotected harvard. edu or 617-783-7860. Skil Corporation U. S. Portable Electric Power Tool Market in 1979 Product Sales by Distribution Channel ($ millions) Consumer Mass Merchandisers Circular saws Drillscorded Drillscordless Jigsaws Orbital sanders Belt sanders Roto hammers electric sander/grinders Planes Miscellaneous Parts/service conglomeration Percentage growth $ 40 36 3 21 19 11 6 2 29 2 2 $189 2%4% Industrial Hardware/ Home Centers $ 37 37 9 12 7 6 3 1 37 42 $191 Mill ply Contractor Supply Plumbing/ Electrical $ 20 46 2 3 5 8 4 26 1 14 15 $ receipts 2%3% $ 36 32 3 3 2 8 6 0 2 11 12 $135 2%3% $2 25 2 2 1 1 3 2 13 11 $ 62 2%3% Others/ Service Total $8 19 1 1 3 1 19 2 18 75 $147 $143 195 20 42 37 35 32 59 6 122 177 $868 Do No tC Product op y Exhibit 1 389-005 15 Copying or posting is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. 389-005 U. S. National Consumer ad of Portable Electric Tools by Leading Manufacturers, 19751979 ($ thousands) 1975 1976 1977 1978 1979 $2,613. 5 178. 7 1,793. 5 590. 1 51. 2 $4,479. 3 3,506. 1 973. 2 $6,487. 6 12. 8 6,339. 4 135. 4 $6,208. 3 5,560. 1 648. 2 $1,222. 258. 4 345. 3 618. 3 $870. 6 318. 6 396. 0 156. 0 $2,147. 3 761. 4 1,252. 7 77. 0 56. 2 $320. 5 217. 7 102. 8 $1,038. 5 270. 8 767. 7 $1,769. 8 584. 4 1,169. 7 15. 7 $2,541. 7 950. 1 1,425. 2 164. 6 1. 8 $3,808. 1 926. 4 1,608. 2 1,163. 8 109. 7 $4,252. 7 699. 8 2,712. 2 771. 2 69. 5 $940. 3 106. 4 256. 9 577. 0 $1,800. 4 153. 6 1,645. 0 1. 8 $852. 7 848. 2 4. 5 $1,342. 2 1,217. 7 13. 8 110. 7 $2,724. 9 99. 9 1,839. 3 699. 9 85. 8 Rockwell Total Magazines engagement TV Spot TV Outdoor Newspaper $1,396. 8 434. 2 927. 9 33. 3 1. 4 No tC Black & Decker Total Magazines Network TV Spot TV Newspapers Sears Total Magazines Network TV Spot TV Radio Outdoor op y Exhibit 2 Skil Corporation Skil Total Magazines Network TV Spot TV Radio Outdoor Source Leading National Advertisers, Inc. , National Advertising Investments. Includes companies exiting $25,000 or more on the combination of national magazines, newspaper supplements, network TV, network radio, spot TV, and outdoor advertising. The data do not include cooperative advertising by retailers, the cost of which is shared by manufacturers. DoNote No data on advertising expenditures for portable electric tools were available for Bosch, Milwaukee, a nd Makita. 16 Copying or posting is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. Skil Corporation U. S. Portable Electric Power Tool Market in 1979 Brand Sales by Distribution Channel ($ millions) op y Exhibit 3 389-005 Hardware/ Home Centers Skil Black & Decker Milwaukee Rockwell Bosch AEG Millers Falls Makita Hilti Singer Wen Total $8 54 9 107 11 $189 $ 44 115 6 14 2 10 $191 Mill Supply $ 12 93 11 13 7 3 2 3 $ receipts ContractorSupply Plumbing/ Electrical Others/ Service Total $ 26 36 33 11 10 3 5 11 $135 $1 13 35 2 3 2 2 4 $62 $ 15 63 10 5 5 2 1 4 32 9 1 $147 $106 374 95 54 25 10 10 24 32 116 22 $868 Do No tC Company Mass Merchandisers 17 Copying or posting is an infringement of copyright. emailprotected harvard. edu or 617-783-7860. 389-005 Selected Financial Information on Portable Electric Tool Manufacturers ($ millions) 1976 Black & Decker Sales Net income ROS % Debt/equity % roe % Capital expenditures 1978 811. 7 51. 7 6. 4 0. 22 13. 4 29. 4 959. 9 66. 2 6. 9 0. 20 15. 6 38. 3 1,205. 0 94. 4 7. 8Skil CorporationINSTITUTE OF BUSINESS MANAGEMENT SKIL lodge CASE ANALYSIS STRATEGIC MANAGEMENT SECTION C duty assignment 3 INSTRUCTOR ABDUL QADIR MOLVI DATE 12TH MARCH, 2013 Q1. What is your analysis of structure of possible Electric Power Tool Industry? According to the Porters Five Forces Analysis the industry is moderately attractive. Q2. How the industry structure is changing? Are these changes for better or worse? The power tool industry consisted of portable and stationary tools with wide range of sizes prices and qualities.The industry was becoming increasingly segmented by price point, with each point representing a certain level of quality. The power tools were broadly divided into two categories professional/industrial and consumer. The professional tools were superior in quality and therefore were sold at higher prices and greater gross margins than the consumer tools. However, as the consumer t ools were becoming more sophisticated and of better quality the distinction between both the categories started to blur.As technology was astir(p) the trends of usage of power tools changed (corded tools were replaced by cordless ones). The other improvement was the availability of lighter materials (aluminum, magnesium and plastic). This helped in lowering the costs of production. Also, energy efficient tools were developed and safety was emphasized as an area of development. All the occurring changes reflected growth potential in the power tool industry.Some of the changing factors which indicated the potential for development, onward motion and growth of the industry include the increasing emphasis on quality, safety, more energy efficient products, advancements in technology and wide ranges of product with change prices. Q3. What was Skils competitive strategy in 1979? How would you evaluate its relative position? In 1979 Skil Corporation had 76 company owned service centers and 427 authorized service stations throughout United States. It followed a lower-priced tools strategy for its consumers.Also, it differed in its strategy while catering to each countrys (where it exported or manufactured) particular needs. The corporation encouraged its engineers to aggressively develop new models and seek for the best product performance. Skil hardly advertised its products and relied mostly on product publicity. It catered to both professional and consumer markets. Initially, circular saws were strongest product among the contractor supply channel because of the industry standard for a professional saw which any other competitor did not match.The circular saws remained Skils strongest product area. The evaluation of Skil Corporations relative position indicates that it was focusing on new products in existing markets. In short, it was inclined towards new product development. Q4. What strategic options does Skil Corporation have? According to the analysis of Po rters Five warring Forces Model the industry was moderately attractive. On the other hand we can also notice that the competition was extremely fierce in the industry by analyzing the brand shares given in the caseCompany Percentage Black & Decker 31. 1% Makita 11. 1% Bosch 10. 7% Hitachi 8. 3% Skil 7. 1% AEG 5. 0% Singer 4. 3% Miiwaukee 3. 5% Matabo 2. 8% Rockwell 1. 9% In this situation its not just merely selection and carrying into action of a strategy that matters but also the right selection (out of the options) and adequate implementation along with follow-up. Following were the strategic options for Skil Corporation * To go for mergers & acquisitions in position to increase sales and profitability. To use defensive strategies in order to put obstacles in the path of would-be challengers and fortify the companys present position while undertaking actions to dissuade rivals from even trying to attack. * To use best-cost strategy. This strategy would have enabled Skil to cre ate strong market presence by giving buyers more value for the money. * To go for divestment. Q5. What strategy will you recommend to Skil Corporation? Skil can gain its strong position back in the market if it follows certain strategies such as * Focusing on a particular segment or broadening its distribution horizon to more than just the departmental stores.In short, Skils relative position in the market of only around 7% share (1979) is clearly due to the company trying to please more markets than it is capable of and hence, focus and integration could fasten a better position to an extent. * Considerably more spend on consumer advertising. According to the figures shown in Exhibit 2, it is quite evident that the advertising spend of Black & Decker in 1978 was approximately 300% more than Skil Corp.